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| 1 - 10 of 106 Matches | |
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Enhancing IT Support with Knowledge Management
| sponsored by CA
WHITE PAPER:
Knowledge Management is a multi-faceted initiative involving a degree of cultural change for the organization, it requires a change in processes, a reevaluation of how knowledge is captured and represented.
Posted: 25 Aug 2008 | Published: 25 Aug 2008
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Mobility Trends in Financial Services
| sponsored by Avaya Inc.
WHITE PAPER:
In an executive interview, Avaya's Humphrey D. Chen discusses the role of mobility solutions as catalysts for worker productivity and customer satisfaction in the Financial Services industry.
Posted: 22 Aug 2008 | Published: 22 Aug 2008
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Becoming Value-driven: Focusing on What Matters Most
| sponsored by Telelogic, An IBM Company
WHITE PAPER:
This white paper provides insight into the six key areas essential for becoming a value-driven organization. Discover how to gain the visibility and control essential to meet and exceed customer needs.
Posted: 20 Aug 2008 | Published: 20 Aug 2008
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SOA in Any Economic Climate: Adopting a Lifecycle Approach to Software Quality Management
| sponsored by IBM
WHITE PAPER:
This paper explains how organizations are adopting new approaches such as Service Oriented Architecture (SOA) as a way to create agile reusable business services that are intended to help them respond to rapid changes and business opportunities.
Posted: 20 Aug 2008 | Published: 20 Aug 2008
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Demo Application Server Revolution: Feature Packs and the New World of SOA + Web 2.0
| sponsored by IBM
SOFTWARE DEMO:
With Feature Packs, customers can selectively take advantage of new standards and features while maintaining a more stable internal release cycle.
Posted: 20 Aug 2008 | Published: 20 Aug 2008
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Improving Help Desk Efficiency: Asset Management and Help Desk Optimization
| sponsored by TechExcel
WHITE PAPER:
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
Posted: 19 Aug 2008 | Published: 19 Aug 2008
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Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk
| sponsored by TechExcel
WHITE PAPER:
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price.
Posted: 19 Aug 2008 | Published: 19 Aug 2008
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Customer Relationship Management - Integration for a Customer Centric View
| sponsored by Sage (UK) Limited
WHITE PAPER:
This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.
Posted: 14 Aug 2008 | Published: 14 Aug 2008
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Customer Relationship Management - Fast Return on Investment (ROI) in Sage CRM SalesLogix Implementations
| sponsored by Sage (UK) Limited
WHITE PAPER:
This report explains how a wide range of Sage CRM SalesLogix customers define ROI and the return they are achieving with their Sage CRM SalesLogix implementations.
Posted: 14 Aug 2008 | Published: 14 Aug 2008
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| 1 - 10 of 106 Matches | |
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